Security lapse exposed private Theta photos

Millions of photos taken by Theta camera owners — some private and unlisted — were left exposed after security researchers found an open database without a password.

Noam Rotem and Ran Locar found the leaky database and reported the exposure to Ricoh, which secured the database within a day. The printing tech giant has sold thousands of the 360-degree camera since the device’s debut in 2014. Users can upload and share their photos and videos to the cloud using the camera.

But that cloud database that was left wide open, said Rotem and Locar, who also wrote up their findings. Anyone with access to the database could have easily accessed any of the 11 million photos stored online.

The researchers shared a sample of the data with TechCrunch to verify. We were able to easily access private and unlisted photos uploaded to Ricoh’s website by transplanting the unique file identifier found in the database into the cloud storage server’s web address.

In some cases the user’s name and captions were also viewable.

One of the 360-degree Theta cameras manufactured by Ricoh. (Image: Andreas Rentz/Getty Images)

When asked, Ricoh spokesperson John Greco did not dispute the researchers’ 11 million figure, but confirmed the exposure: “Ricoh was recently notified of this configuration issue and corrected it within hours.”

“We take the security of customer information extremely seriously. It’s important to note that before the resolution, further steps beyond accessing the records would have been necessary and would require a deeper level of expertise to ultimately view the images. Today, private photos are only accessible to those with a direct link, a design feature that is intended to allow customers to share their images,” said Greco.

Although the database is inaccessible, the photos can still be accessed — including private and unlisted photos — if the web address is known.

Rotem and Locar called the exposure a “major privacy breach.”

Ricoh didn’t say for how long the database was exposed. The build date of the database suggests it was created on April 1. But Shodan, a database for exposed devices and databases, first spotted the database on May 9.

The researchers discovered the exposure over a month later on May 14, but praised the company for its quick remediation.

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